For real?

Ok this is my first ever blog, dont know if I completely understand the process so I hope this isn't to messed up. I have so much to talk about I dont even know where to start. I must first apologize for miss spells and typo's. I work for a company (AT&T) that works mostly in abbreviated words and letters for entire sentences, for example, (ETIR) this mean cust has trouble Every Time It Rains. Or (CCOAP) this is Cant Call Out All Phones. So you can understand I am probably a leg up on most teenage kids who text all day, we shorten sentences in to four or five letter characters. All that to say this if my sentences and word placement are of forgive me I am submersed in a world of letters and phrases.